40 Years in Business
Our legacy thrives
It’s no surprise that over the past 40 years, Business Consulting Resources grew from a small 2- person consultancy to a thriving consulting practice with a recognized reputation for success in
- Family Business
- Strategy
- Leadership Development
- Organizational Development
- Succession Planning
- Human Resources
- Revenue and Profit Growth
- Franchising
We began our practice in Honolulu, HI where the beautiful beaches and sunshine remind us of our ohana and aloha roots. Now, BCR has expanded to locations across the United States servicing clients in Wailuku, Maui, Los Angeles, CA, Tampa Bay, FL, and Dallas, TX.
Meet our team
Locations in hawaii dallas, texas los angeles, california tampa bay, florida

Honolulu, Hawaii
Now that you've met the BCR team, if you'd like to speak to an experienced consultant we'd love to connect with you.
Click the button below and let us know what you're thinking about. We're all great listeners and take your business needs seriously.
No cost for your initial consultations but we will provide sound best practices and next step recommendations based on 40 years of experience and successful consulting services.
Our story
How our story began
Our story starts in 1980, the beginning of a new decade. It is also the year that Ken Gilbert and Jean Santos receive a federal grant for small business consulting projects. Masters at providing value to clients, at the end of the grant, several of the companies asked that they continue providing their expertise to guide their companies to success.
One year later, in 1981, Ken and Jean founded Business Consulting Resources (BCR) and the rest is history.

The beginning
Ken Gilbert and Jean Santos receive a federal grant for small business consulting projects.
It was the start of a beautiful partnership.
Founded
Ken and Jean found Business Consulting Resources.
Forty years later BCR is still your top choice for consulting services.
married
Ken and Jean get married and set the foundation for a strong family business
our clients are our priority
Retained a client who is still with us 38 years later!
When you have clients that see continued results and growth for 38 years you get to say it’s because WE KNOW BUSINESS .
family business specialization
BCR grows and begins focusing on f amily business practices.
They understand the many complicated layers to building a successful future because they are a family business!
Amazing Employees
First full-time BCR consultant was hired.
One of many smart dedicated team members that have helped our clients find success.
going international
BCR partners with Sara Lee Corporation to pioneer gourmet coffee sales in Korea.
Supporting Hawaii
BCR works with UH School of Business to develop the strategic plan for the Family Business Center of Hawaii and participates in building and growing the organization.
We are proud of BCR’s Hawaiian roots!
The Twins
Ken & Jean welcome the birth of their twins.
A Stronger Team
BCR grows its consulting team adding Adjunct Consultants.
Located across the U.S. and experts in a variety of industries, our new team members provide invaluable service to our growing portolio of business consulting clients.
BCR Expands to the mainland
Business Consulting Resources opens it’s business expertise to the mainland USA.
BCR now has consultants in Hawaii, California, Florida, and Texas!
Building Strategic Partnerships
BCR develops strategic partnerships with U.S. based organizations to provide seminars, programs, and resources to a broader geographic market.
BCR Continues to Diversify
BCR continues to diversify services to accommodate the needs of changing industries and better serve our clients.
Hawaii Family Business Forum
BCR participates in research and forum discussions building strategic partners with Hawaii Business, Bank of Hawaii, and U.B.S.
Our participation and partnerships continue to this day!
women who mean business
Jean Santos is selected by Pacific Business News and recognized as a 2019 Women Who Mean Business recipient for being a woman who has made a difference in her industry.
Pandemic Means Pivot
BCR pivots to help businesses through the COVID-19 pandemic
It changed our way of life, but BCR made sure every client survived and thrived throughout the pandemic.
40 Years in Business
BCR celebrates 40 years of business consulting successes!
Thank you for sharing our journey!